FAQs
Frequently asked questions
Everything you need to know about the product and what we stand for.
Yes. All vouchers are accessed privately and discreetly, so employees can seek support with confidence when they need it. Employers never see individual names or personal details, only anonymised data to help understand overall usage and plan future support.
We’re there for any organisation, big or small. No matter the size, Givicle scales easily, so there’s no maximum or minimum workforce size.
Through the secure Givicle portal, employees can download vouchers when they need it the most, no matter the time of day. It’s quick and simple to redeem. Vouchers download directly to their email, and are immediately ready to use in store or online.
Vouchers worth up to £50 and provided on an occasional basis are exempt from tax, in line with HMRC guidance on trivial benefits.
If vouchers are provided more regularly, or exceed £50, they must be reported through a Pay Settlement Agreement (PSA). In this case, the employer is responsible for covering any associated tax and National Insurance on behalf of the employee.
Givicle does not provide tax advice and accepts no liability for an organisation’s tax treatment of vouchers. Employers are responsible for ensuring compliance with HMRC rules and for managing their own tax obligations. For full guidance, please refer to HMRC’s Trivial Benefits and Pay Settlement Agreement guidance.
Colleagues can choose to contribute to the ‘giving pot’ directly through payroll. Simply set an amount, and it’ll automatically be deducted each month or as a one off payment. Allowing employees to do their bit to support their colleagues, fostering a culture of giving.
Givicle is available and flexible for all types of organisations, no matter the size, with pricing plans for every need. We also offer reduced rates for charities and non-profits. Get in touch today to find the best option for your team.
Unlike traditional voucher platforms, Givicle doesn’t require upfront purchase or bulk distribution of vouchers. Every employee has access, whenever they need it, and voucher costs are only incurred when vouchers are claimed. That’s how we ensure unused support doesn’t go to waste.
Employers will only be charged when vouchers are claimed. If they’re not used, the ‘giving pot’ remains there ready and waiting for a time of need. This ensures support is always available, but never wasted.
Employers will have access to a dashboard showing them various statistics, including how much is left in the ‘giving pot’ - perfect for a quick check in. For a more in-depth view, you can check the ‘Transaction History’ page which will show the remaining balance, plus a breakdown of all the transactions that have occurred. It’s quick, easy and simple to navigate.
Employers can check their portal to see if vouchers are being used, simply go to the ‘Reports’ page and select the date range to see what vouchers have been used, and when. Remember, our platform is anonymous, so some information like employees names will not be visible.
Vouchers can be used at the following grocery retailers: Aldi, Asda, Farmfoods, Iceland, Morrisons, M&S, Sainsburys, Tesco, Waitrose. But we’re working on partnering with more retailers, making your life easier.
Employers will set voucher claim limits when they sign up. Employees can check these details when they log into the portal.
Employers have the ability to fully customise the voucher, from voucher amounts to download frequencies, it’s all flexible to suit your every need.
